No, we charge the same with an Account as we do if you pay with a card during the activity. This simply makes it easier for you, so you don't have to pay individually for each and every item.
Yes, we will include a copy of your itemized invoice when we send you your receipt for your account settlement. You can always request an invoice as well by emailing payments@keeneradventures.com.
Yes, see the person ringing up sales in our POS and they will be able to supply you with an itemized receipt from the activity up to that point.
Yes, we always welcome charging items onboard unless we are in areas that can't accept Credit/Debit cards (such as out on the ocean). Please note that any promos or account deals will not be applied if paid while onboard the vessel.
This is a Pre-Authorization that we place on the payment method on file. It shows that you have an amount on your account to charge if/when you put anything into your Account. 24-48 hours after the activity, the pending charge will drop minus any amount charged to your account.
Yes, however please note, we place a $150-$200 pre-authorization hold onto the card on file for the activity. This amount will drop off 24-48 hours after the activity but you will not be able to use that amount until we fully close out your account.
Yes, to get this setup, please reach out to us directly. Please note, we require a card on file in case the bank charge does not go through.
Yes, simply reach out to us prior to the activity. Please note, we will send a charge request to your PayPal account via our account (keeneradventurssd) that you must approve. You will have 48 hours after the request was submitted to accept and pay the request; otherwise, we will charge the difference to the card on file.
